Shipping policy

PROCESSING

We pack and ship most orders within 1–3 business days (Monday–Friday). During busy times like holidays or big sales, processing may take a little longer.

SHIPPING

Free Standard Shipping for orders over $75 in the U.S.

Once your order ships, you’ll get a tracking email. Please allow up to 48 hours for tracking to show updates.

DELIVERY TIME

North America orders typically ship within 48–72 hours of processing and arrive in approximately 5–7 business days after shipment. Delivery times are determined by carrier and may vary.

Once your order has been scanned and accepted by the chosen carrier, Upsensed is no longer able to control delivery timelines. We are not responsible for shipping delays, rerouted packages, or unsuccessful delivery attempts caused by the carrier.

If you have any questions about your order or shipment, please contact us at info@upsensed.com.


CUSTOMS, VAT & IMPORT TAXES

Buyers are responsible for any applicable customs duties, VAT, or import taxes. Upsensed is not responsible for delays caused by customs processing.